DOCOsoft CMS – Designed for the Lloyd’s and London market

Our integrated claims management system, helps claims teams deliver consistently outstanding performance,
saving time, accessing insights and maximising efficiency. DOCOsoft’s market-leading CMS is built for the complexities of the Lloyd’s and London market.

DOCOsoft CMS features

As a people-first organisation, DOCOsoft partners with leading global P&C insurers and reinsurers to ensure we deliver a consistently comprehensive, flexible claims management system that meets the real needs of the people who use it day-to-day. Here’s what we can help you achieve:

 

Make better-informed decisions – Integrated workflows, advanced data insights and analytics, and reliable reporting features help you make better-informed business decisions.

 

Scale with ease – Our agile claims management core flexes to fit your business, and our systems scale when you need them to, with add-on modules that create adaptive workflows.

 

Increase your profits – Effective, well-built claims management systems are known to reduce operating, maintenance and training costs. Using our industry-leading insurance software improves customer satisfaction and policy retention. The bottom line? Increased profits for your business.

 

DOCOsoft CMS brings a huge range of benefits to your business:

  • Save time and reduce the risk of human error with automated processes
  • Handle claims faster with our intuitive, user-friendly interface
  • Improve customer satisfaction ratings and brand reputation
  • Maintain standards with ease to protect your business performance
  • Respond promptly and effectively to unexpected events, with accurate automated reporting
  • Keep teams engaged by reducing tedious low-value tasks and redirecting expertise to more profitable projects.

And the list goes on…

 

 

  • Data warehouse
  • Workflow management
  • Document management
  • Diary and notes management
  • User authentication management

 

 

 

  • Priorities, alerts and warnings
  • Claims inbox
  • Manual claims
  • Policy, claims and transactions
  • Manager approvals.

Automated intelligence with the human touch

Our innovative claims management system and bespoke data analytics smooth the path to peak performance. Our products empower your claims people with intelligent automation, so they can concentrate on the truly value-adding challenges that only a human can handle.

The perfect platform for complex claims

DOCOsoft is a recognised innovator and multi-award winner, delivering best-in-class software, support, security and customer experience. We work with many of the world’s leading insurance brands, making sure their claims people have the tools they need to deliver market-leading performance in today’s complex and fast-moving claims environment.

Tailor your DOCOsoft CMS with Modules that suit you

Our flexible add-on modules empower you to configure DOCOsoft CMS to match your specific business needs.

Modules

DOCOinsights

DOCOflow

Straight Through Processing (STP)

Sanctions Checking

Conduct Risk

Cyber

DOCOsoft File Viewer (DFV)

Material Development Communication (MDC)

Volume Claims Service (VCS)

Gemini API

Gemini Non-API

Bordereau & Block Claims

Policy Correction

Email Claims

CAT & Events

SCM Reconciliation

Book a demo and see for yourself how DOCOsoft’s claims management system can transform the way you work.

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