Save time, gain insight, outperform your peers

Our integrated claims management system, helps claims teams deliver consistently outstanding performance,
saving time, accessing insights and maximising efficiency. DOCOsoft’s market-leading CMS brings clarity to a complex
marketplace, with flexible, highly configurable solutions that adapt and scale to meet your evolving business needs.

Automated intelligence with the human touch

Our innovative claims management system and bespoke data analytics smooth the path to peak performance. Our products empower your claims people with intelligent automation, so they can concentrate on the truly value-adding challenges that only a human can handle.

The perfect platform for complex claims

DOCOsoft is a recognised innovator and multi-award winner, delivering best-in-class software, support, security and customer experience. We work with many of the world’s leading insurance brands, making sure their claims people have the tools they need to deliver market-leading performance in today’s complex and fast-moving claims environment.

DOCOsoft claims management features

As a people-first organisation, DOCOsoft is in constant dialogue with leading global P&C insurers and reinsurers to ensure we deliver a consistently comprehensive, flexible claims management system that meets the real needs of the people who use it day-to-day. Here’s what we can help you achieve:


Make better-informed decisions – Integrated workflows, advanced data insights and analytics, and reliable reporting features help you make better-informed business decisions.


Scale with ease – Our agile claims management core flexes to fit your business, and our systems scale when you need them to, with add-on modules that create adaptive workflows.


Increase your profits – Effective, well-built claims management systems are known to reduce operating, maintenance and training costs. Using our industry-leading insurance software improves customer satisfaction and policy retention. The bottom line? Increased profits for your business.


DOCOsoft CMS brings a huge range of benefits to your business:

  • Save time and reduce the risk of human error with automated processes
  • Handle claims faster with our intuitive, user-friendly interface
  • Improve customer satisfaction ratings and brand reputation
  • Maintain standards with ease to protect your business performance
  • Respond promptly and effectively to unexpected events, with accurate automated reporting
  • Keep teams engaged by reducing tedious low-value tasks and redirecting expertise to more profitable projects.

And the list goes on…



  • Data warehouse
  • Workflow management
  • Document management
  • Diary and notes management
  • User authentication management




  • Priorities, alerts and warnings
  • Claims inbox
  • Manual claims
  • Policy, claims and transactions
  • Manager approvals.

DOCOsoft claims management modules

Our add-on modules allow you to create adaptive workflows and scale with ease.




Straight Through Processing (STP)

Sanctions Checking

Conduct Risk


DOCOsoft File Viewer (DFV)

Material Development Communication (MDC)

Volume Claims Service (VCS)

Gemini API

Gemini Non-API

Bordereau & Block Claims

Policy Correction

Email Claims

CAT & Events

SCM Reconciliation

Complement DOCOsoft CMS with DOCOinsights

What if you could complement all the features of the DOCOsoft claims management system with the reliable expertise and foresight to plan effectively for the future? You can with our insurance claims reporting software – DOCOinsights.

Our joined-up Insurtech solutions offer real-time record keeping and streamlined data collection to create reliable reports in no time. Comprehensive analytics give you the insight and ability to plan for the future and maintain a competitive advantage.


Book a demo and see for yourself how DOCOsoft’s claims management system can transform the way you work.