Blueprint Two Hub
As the Lloyd’s and London market prepares to take a major step towards full digitization, DOCOsoft is leading the way in making sure its customers are fully prepared to take advantage of the benefits Blueprint Two brings.
DOCOsoft & Blueprint Two
As the leading provider of claims software solutions to the London (re)insurance market, DOCOsoft has been closely involved in this transformational project throughout its development, contributing influential feedback, constructive suggestions, and practical insight at every stage.
DOCOsoft’s customers collectively account for 30% of the Lloyd’s market. Each month, we process more than two million claims messages on their behalf, half of the market’s entire monthly total. We and our customers are heavily invested in making a success of Blueprint Two.
Why nothing can be left to chance with Blueprint Two
The potential benefits of Blueprint Two are truly transformational and should leave London well-placed to retain its pivotal role in the global (re)insurance ecosystem. By the same token, failing to deliver a smooth and orderly transition to new digital ways of working could deal a heavy blow to London’s global reputation.
This project is too important for any of us to allow it to falter or stumble – or to risk dropping the ball on critical customer service. At DOCOsoft, we’re 100% focused on playing our full part in getting our clients securely started on the path to a prosperous digital future.
Where are we now?
Any project as ambitious and all-encompassing as Blueprint Two is bound to encounter challenges along the way. But if we all keep our eyes on the prize and turn every stone to uncover potential pitfalls along the way, the rewards will be well worth the effort.
Clearly, not every landmark has been – or will be – reached exactly when and how originally envisaged. But with an unwavering focus on taking every practical step to ensure our clients are fully prepared, DOCOsoft is 100% committed to making London’s digital future work.
DOCOsoft’s Hypercare Programme
During the first three months after Phase 1 go-live, we will be providing a dedicated rapid-response troubleshooting and support service to ensure any and all issues are resolved quickly – and meeting daily with client teams to review system performance, discuss issues, and coordinate responses.
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