Dublin, Ireland and London, UK, 17 September 2025 DOCOsoft, an Irish InsurTech company and the leading claims technology provider to Lloyd’s and London Market (re)insurers, today announced that Convex, an international specialty (re)insurer, has selected DOCOsoft Vew the company’s new AI-powered SaaS-based claims management system, as part of its ongoing drive to deliver best-in-class service across […]
The California wildfires earlier this year posed an unprecedented challenge for insurers and reinsurers to respond swiftly and transparently. In an interview with InsTech, DOCOsoft CEO Aidan O’Neill discusses how automation, drones and AI reshaped catastrophe response, enabling rapid claims processing. The technology even allowed one insurer to pay a $10 million claim in under […]
DOCOsoft CEO Aidan O’Neill recently joined a panel discussion at InsTech, alongside Zoe Woods, Claims Improvement Manager at Lloyd’s, and Simon White, Head of Claims at Apollo, to discuss the transformative role of automation in the London market. The conversation focused on how advanced technologies are streamlining claims processes, driving operational efficiency, and fostering innovation […]
In a recent interview on Reinsurance Business TV, Aidan O’Neill, CEO of DOCOsoft, shared his insights on the key topics expected to dominate Property & Casualty (P&C) insurance conversations in the coming months. He discussed the impact of climate change and extreme weather events, the growing challenges of cyber risks, and the increasing role of artificial […]
Atrium Implements DOCOsoft’s Advanced Claims Management System in Under Six Months 27 February 2025, London – Atrium, the specialist Lloyd’s insurer, has implemented DOCOsoft’s advanced P&C (re)insurance claims management system (CMS) to improve its claims management processes and meet the demands of a rapidly evolving market. DOCOsoft, a leading provider of claims technology solutions, was […]
DOCOsoft is thrilled to announce that we are now ISO 22301 certified, highlighting our commitment to operational resilience and our ability to maintain business continuity in any situation. ISO 22301 is the global standard for Business Continuity Management Systems (BCMS). It helps organisations prepare for and recover from disruptions like natural disasters, cyberattacks, or other […]
DOCOsoft CEO Aidan O’Neill joins Ian Summers from AdvantageGo on the latest Voice of Insurance podcast. Aidan shares insights from his 25+ years in the industry and discusses the future of claims management, from Blueprint 2 to AI-powered straight-through processing. A must-listen for anyone interested in how greater productivity, better client service, and a stronger […]
DOCOsoft is pleased to be featured in the latest Insurtech Map by InsTech.ie, which highlights the innovation and growth within Ireland’s insurtech ecosystem. As part of this year’s edition, InsTech.ie created a video featuring our Head of Development, Anthony Freeman, who shared insights into how DOCOsoft is transforming the insurance industry through innovative solutions. DOCOsoft […]
2 December 2024, London – DOCOsoft, a leading provider of claims technology solutions, has appointed Ian Gibbard in the role of Head of London Market. Ian Gibbard brings more than three decades’ experience in technology-driven solutions and London Market (re)insurance, with a proven track record in sales, strategy and innovation. He has held senior roles […]
This week, Aidan O’Neill, Founder and CEO of DOCOsoft, contributed his expertise to the Tackling Cross-Class Claims panel at the Insurance Insider London Market Conference. The session brought together industry leaders, including Stephanie Denton, Paul Handy, and Tobin Ryan, to discuss the growing challenges of cross-class claims in the insurance sector. The panel focused on […]