Intelligent software systems for big-ticket insurers

DOCOsoft serves the global insurance and reinsurance carrier market. We provide complete workflow systems that streamline how firms manage claims and reimburse clients promptly and efficiently when they are trying to recover from a loss.

Supporting both bureau and non-bureau claims, the DOCOsoft claims management system and DOCOinsights facilitate the end-to-end claims agreement process for Lloyd’s market, London company market, and global (re)insurance market carriers.

Integration partners

As part of our mission to create market-leading automation and business intelligence that improves the way people work, we collaborate with carefully selected integration partners to meet your unique needs.

CeADAR​ – Ireland’s Centre for Applied AI

“CeADAR is a one-stop-shop for innovation and applied R&D in AI, Machine Learning and Data Analytics.”

CeADAR bridges the gap between the worlds of applied research in AI and data, and its commercial deployment. Their work with our business partner, TU Dublin, provides academic researchers with ‘real-life’ business problems to ensure R&D is developed with a practical output in the economy.

ACORD – Association for Cooperative Operations Research and Development

“ACORD moves the global insurance industry forward by encouraging and facilitating global information, enabling improved efficiency, and implementing effective, strategic positioning.”

DOCOsoft is a member of the ACORD Solutions Group Licensed Integrator Partner (LIP) program, which was formed to ultimately accelerate the implementation of ACORD Data Standards in the insurance ecosystem.

DXC Technology

“DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.”

The DOCOsoft claims management system integrates with the DXC Write back service and is currently planned to be part of the Future at Lloyd’s digital transformation.

LIMOSS​ – London Insurance Market Operations & Strategic Sourcing

“A not-for-profit company, owned by the LMA, IUA and Lloyd’s, that sources and operates common Market Services for the London Insurance Market to deliver high-quality service and value for money.”

DOCOsoft integrates with market services managed by LIMOSS, such as Gemini – expert management services appointed by Lloyd’s managing agents.

Business partners​

Enterprise Ireland​

“Enterprise Ireland is the government organisation responsible for the development and growth of Irish enterprises in world markets.”

DOCOsoft works closely with Enterprise Ireland to help Irish companies with their export sales and to create jobs.

TU Dublin​ – Technical University Dublin

“Committed to research commercialisation and technology transfer.”

Along with CeADAR, DOCOsoft collaborates on research projects with TU Dublin. We also sponsor prizes at their annual project fair for final-year Computer Science students and take several interns each year in data analytics, quality assurance, software development and marketing.


“Lloyd’s is the world’s insurance marketplace. Bringing together experts who share intelligence, judgement, capital and risk to create a braver world.”

DOCOsoft supports Lloyd’s on all claims initiatives that impact its clients, such as LBS. Regular liaison with the Lloyd’s Claims Team ensures we remain ahead of the curve on changes to Lloyd’s claims regulations and Minimum Standards. Lloyd’s prides itself on the fact it has never failed to settle a claim… DOCOsoft helps them to keep this promise.

IUA​ – International Underwriting Association

“The focal representative and market organisation for non-Lloyd’s international and wholesale insurance and reinsurance companies operating in the London Market.”

DOCOsoft is an affiliate member of the IUA, serving the London company market and providing claims management services for several IUA member companies.

LMA -​ Lloyd’s Market Association

“Enabling the success of members and of the Lloyd’s market by delivering expertise, education and connecting and synthesising market opinion.”

DOCOsoft is an associate member of the LMA, representing the interests of Lloyd’s managing agents and syndicates. We provide claims management services to over a third of Lloyd’s managing agents to facilitate their entire claims handling function.

UCD – University College Dublin

“Ireland’s Global University, UCD is one of Europe’s leading research-intensive universities, where undergraduate, masters and PhD education, training, research, innovation and community engagement come together to create a dynamic spectrum of activity.”

DOCOsoft supports UCD across research, learning and development, and engagement with the local and international business community. As part of our broader engagement, we offer internships and graduate positions, providing an opportunity for UCD students to gain valuable real-world experience in the worlds of insurance and technology.

Have you read about all the benefits DOCOsoft brings? Read more here…