Selecting a claims management system

For carriers in the P&C (re)insurance market, having the right technology matters more than ever today.

In an increasingly digitalised global insurance market, you need to be able to ingest, analyse and leverage ever-increasing volumes of data. And, with structured and unstructured data pouring in from a huge variety of sources, you need to think about flexibility and futureproofing. 

To do all that, you need to have the right technology in place. Carriers have two main options. You can build a system in-house or you can buy an off-the-shelf system. Beyond that simple choice, you need to strike a balance between adapting – and potentially compromising – your processes to fit what your chosen technology will support – and modifying or extending your core system with add-on functionality. Each path has its merits and challenges. But which is the right choice for you? 

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