Small Claims Auto Settlement Transactions Completed via the DOCOsoft CMS
A major stepping-stone towards an algorithmic vision for the Future at Lloyd’s was realised earlier this year when a large MA successfully completed several small claims via an automated settlement (SCAS) service via the DOCOsoft CMS. The carrier partnered with DOCOsoft to adopt this automated concept via their Write Back enabled CMS.
SCAS will demonstrate the advantages of automating those small claims settlement transactions – in effect, the practical use case of a form of robotics – by removing claim handler touch points and reducing transactional agreement timeframes.