How technology is transforming customer experience in the face of major insurance events
The California wildfires earlier this year posed an unprecedented challenge for insurers and reinsurers to respond swiftly and transparently.
In an interview with InsTech, DOCOsoft CEO Aidan O’Neill discusses how automation, drones and AI reshaped catastrophe response, enabling rapid claims processing. The technology even allowed one insurer to pay a $10 million claim in under an hour.
The conversation also explores how improved speed and visibility supported reinsurers across Bermuda, Lloyd’s and beyond, and what smarter claims platforms could mean for the future of people, performance and profitability.
Read the full interview with Aidan O’Neill on InsTech to learn more.