DOCOsoft joins industry panel on the future of claims automation
DOCOsoft CEO Aidan O’Neill recently joined a panel discussion at InsTech, alongside Zoe Woods, Claims Improvement Manager at Lloyd’s, and Simon White, Head of Claims at Apollo, to discuss the transformative role of automation in the London market.
The conversation focused on how advanced technologies are streamlining claims processes, driving operational efficiency, and fostering innovation across the (re)insurance sector. The panellists explored the growing impact of technology, the role of market leaders in shaping the future, and the importance of supporting the broader ecosystem through a time of rapid change.
One key takeaway: meaningful transformation is already well underway, with insurers embracing automation to stay ahead in a rapidly evolving industry.