DOCO Claims is the complete Claims Management solution from DOCOsoft that provides a simple, intuitive and user friendly interface for handling electronic claims.
DOCO Claims is a complete lifecycle Claims software solution, driving efficiencies and speed of handling claims. It guides claims handlers through the complex process of managing the progress of a transaction through the entire claims system. It informs and alerts claims managers and senior executives by providing vital claim operating information through real-time dashboards and regular information reports.
DOCO Claims provides the following functionality;
- Automated ECF validation.
- Expert management and reporting.
- Automated escalation of static claims.
- Proactive Diary System.
- Peer review capability.
- Sophisticated case hierarchy with notes capability.
- Comprehensive reporting facility.
- Claims Reassignment System for manual override.
- Automatic Claims Referral based on authority levels.
- Broker Management capability.
- A separately managed process for follower claims.
- Monitors the performance of claims handlers.
- Provides up to minute claims reporting.
- Support for rapid changes by business users.
- Helps syndicates and managing agencies meet the Lloyd’s Service Level Agreements.
- Supports ECF2 Claims Workflow Triggers.