Thought Leadership

  • Lloyd's plans for multiple e-trading platforms raise questions for the market

    time by Graham Sheppard time Jan 27, 2021
    Standardisation of platforms and their ability to function across numerous markets will be be critical. DOCOsoft's Graham Sheppard and Paul Jones feature in the latest Insurance Day issue.

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  • London Market Claims 2021: Evolution or Revolution?

    time by Paul Jones time Jan 20, 2021
    Embracing intelligent change is going to be a central theme this year, as the London market uses technology in a productive, integrated and complementary way to make it an easier place to do business.

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  • It's Time for Lloyd's to Include TPAs in its Reform Agenda

    time by Aidan O'Neill time Oct 20, 2020
    DOCOsoft CEO Aidan O’Neill published an article in October's Insurance Day issue - a single, central claims platform such as that envisaged by the LMA’s Gemini project will bring clarity to third-party administrator contracts, enhance service delivery and reduce claims cost.

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  • Future-proofing Claims

    time by Aidan O'Neill time Oct 23, 2020
    Why now is the time to invest in a new claims management system.

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  • Written In The Stars

    time by Anthony Freeman time Aug 04, 2020
    The delayed delivery of Phase II of the Gemini platform comes at a serendipitous time for the (re)insurance sector, as firms seek to track expert usage and spend.

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  • Taking Information Security Seriously

    time by Brian McLoughlin time Apr 22, 2020
    In the past five years alone, security breaches have increased by 67 per cent – according to an Accenture global survey. 47 per cent of cyber-attacks are targeted at SMEs. The cyber insurance market is growing rapidly to support policyholders at a time when COVID-19 is forcing business to re-assess their business continuity plans, resilience and, indeed, their sustainability.

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  • Custom Job

    time by Aidan O'Neill time Apr 02, 2020
    In today’s fast-evolving Future at Lloyd’s environment there is a major opportunity for claims departments to add value by creating new sources of revenue, re-imagining their traditional roles and adopting an ecosystem mind-set.

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