• The Future of Claims and Insurance Analytics

    time by Naomi Owens time Sep 25, 2016
    Sophisticated artificial intelligence (A.I.) and big data look set to underpin future insurance and claims solutions such as when and how to proactively manage the customer claims experience or how to enhance retention of the most profitable customers, for example. Risk carriers who are able to effectively utilize big data and advanced A.I., along the lines of IBM’s Watson technology, could develop substantial competitive advantages.

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  • The Value of Expertise in Claims and Technology

    time by Naomi Owens time Jun 06, 2016
    A fascinating and recently reported claims case shows why London market carriers value their Experts so highly, but it can be a dangerous job for some of them. The case also demonstrates the huge importance to claims practitioners of maintaining and managing electronic archives containing full and un-redacted information on losses.

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  • Three Reasons Why Your Claims System is Putting you Behind the Competition

    time by Graham Sheppard time Mar 29, 2016
    In today’s world, where the full human genome sequence can cost $1,000 and where the price of solar and wind energy have fallen by 78 and 58 percent respectively since 2008, it is clear we are born into an era of massive, positive transformation. This is largely thanks to technological advancements and economies of scale.

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  • Maximising Operating Efficiencies is Key to Success In “New Normal” Insurance Environment

    time by Naomi Owens time Jan 14, 2016
    The value proposition of reinsurance improved further according to the latest Reinsurance Market Outlook produced by Aon Benfield timed to coincide with the critical January 1st renewal season.

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  • All I Want for Christmas is a New Claims Management System!

    time by Naomi Owens time Dec 09, 2015
    DOCOsoft are big fans of Christmas. It’s that time of year to gather round the hearth with loved ones and friends, a time of generosity and sharing and, of course the occasion to treat yourself to a lovely new present or two after a year of hard work and austerity.

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