Business Analyst, DOCOsoft, London

The Business Analyst is a key member of our team, and is critical to the successful relationship between DOCOsoft and our clients. Our BA will act as the bridging point between the clients’ Operations teams and the DOCOsoft technical project team: understanding current process flows, gathering the precise operational requirements of the project, and then translating these operational requirements and business processes to DOCOsoft’s functional capabilities, all the while working with the team to deliver outstanding solutions to our customers.


  • Engaging with our client to understand their operational issues, and then mapping these requirements into the functional capabilities that DOCOsoft provide.
  • Working with the team in the creation of Statements of Work and functional specification documents for the initial implementation of a project.
  • Using these functional specification documents to produce training documentation for clients.
  • Providing support in the preparation of project plans and delivery milestones.
  • Continued involvement with the client in the project to delivery.

Key Attributes

  • Approximately 3-5 years’ experience in a similar role. 
  • An ability to quickly grasp and translate business requirements into functional capabilities in DOCOsoft
  • Work with the client to enhance their understanding of how DOCOsoft would benefit their business.
  • Knowledge of Software as a Service and an understanding of the general London insurance market.
  • Thorough and methodical approach to work, with high attention to detail.
  • Confidence and calm in interacting with senior audiences.
  • Ability to engender trust and credibility both internally and externally.
  • Ability to work in a team and collaborate with other company departments positively so that all company objectives are met.
  • Willingness to travel.
  • The flexibility that is always required when working with a growing organisation.

About us
DOCOsoft is a leading software and services provider to Lloyd’s of London and the broader London insurance market. It was founded in 2008 and has since grown to become one of the leading insurance software specialists in the London Insurance Market. We are a growing team of approximately 60 with offices in London, Dublin and Tokyo.

To apply for the role or enquire about a possible career at DOCOsoft please email

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